Shipping
Shipping & Delivery Information
We ship worldwide from the UK. Shipping costs are calculated at checkout based on the final order weight and destination.
🚚 Shipping Zones & Free Delivery Thresholds
| Destination Zone | Standard Rates | Free Delivery Threshold | Customs & Duties |
|---|---|---|---|
| United Kingdom | Flat Rate: £3.99 | FREE on orders £30.00+ | Inclusive |
| Europe | Weight-based (Calculated at checkout) | FREE on orders £100.00+ | Customer responsible (DDU) |
| United States | Weight-based (Calculated at checkout) | FREE on orders $200.00 USD+ | Duties Covered / Included (DDP) |
| International Zone 1 | Weight-based (Calculated at checkout) | FREE on orders £100.00+ | Customer responsible |
| International Zone 2 | Weight-based (Calculated at checkout) | FREE on orders £100.00+ | Customer responsible |
Free Shipping Exclusions: Free delivery thresholds exclude select heavy items (e.g., bulk terrain, large rulebook bundles) and custom products.
⏱️ Processing & Delivery Times
| Region | Estimated Transit Time |
|---|---|
| United Kingdom | 3 working days from dispatch |
| Europe | 5–7 working days from dispatch |
| Rest of World (USA / Zone 1 / Zone 2) | 10–20 working days from dispatch (Allow up to 14–21 days during busy customs periods) |
Order Processing Times
- In-Stock Items: Dispatched within 1–3 working days (excluding weekends and UK bank holidays).
- Special Orders: Dispatched within 7–14 working days, subject to supplier lead times.
- Custom Products (e.g., custom dice): 4–12 weeks lead time, confirmed upon order placement.
🛃 Customs, Import Taxes & Duties
- USA Orders: Orders shipped to the USA are sent via our standard economy service with duties paid (DDP). You will not face unexpected duty or customs fees upon arrival.
- Europe & International Orders: Orders outside the UK and USA are shipped Delivered Duty Unpaid (DDU). Local VAT, import duties, and carrier handling fees are the customer’s responsibility upon entry into the destination country.
🌍 Country Breakdown by Zone
Click to view Zone 1 Countries
Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Aruba, Bahrain, Barbados, Benin, Bermuda, Bhutan, Botswana, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Canada, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Dem. Rep. of Congo, Côte d'Ivoire, Cuba, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, French Guiana, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Hong Kong, Indonesia, Iran, Iraq, Israel, Jamaica, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Nigeria, Oman, Panama, Paraguay, Peru, Qatar, Republic of Cameroon, Rwanda, Saint Helena, Saint Kitts & Nevis, Saint Lucia, Saint Pierre & Miquelon, Sao Tome & Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Somalia, South Africa, South Georgia & South Sandwich Islands, Sri Lanka, St. Vincent, Sudan, Suriname, Syria, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Uganda, United Arab Emirates, US Minor Outlying Islands, Uruguay, Venezuela, Vietnam, British Virgin Islands, Yemen, Zambia, Zimbabwe.
Click to view Zone 2 Countries
Australia, Cambodia, China, Fiji, French Polynesia, French Southern Territories, Japan, Kiribati, Mongolia, Nauru, New Caledonia, New Zealand, Norfolk Island, Papua New Guinea, Philippines, Pitcairn, Samoa, Solomon Islands, South Korea, Taiwan, Timor-Leste, Tonga, Tuvalu, Vanuatu, Wallis & Futuna.