Wood Elf with shaman with owl

 Delivery Costs

Shipping is broken down into 4 territory groups:

• UK
• Europe
• USA
• International Zone 1 - includes Canada and others (Full list below)
• International Zone 2 - includes Australia, Japan and others Full list below)

Free Shipping

We offer free shipping based on shipping zones and order values, there are a small number of lines which are excluded from free shipping due to their weight. These will be highlighted in their product description.

Shipping Costs

Below you can see the shipping costs to your chosen destination, if you have any questions, don't hesitate to contact us.

UK Orders 

For all UK orders over £40.00, we offer free delivery.
Free shipping is excluded for a very small range of heavy products and custom products which will be marked in the product description.

 
International Orders 

European Shipping

For all EU orders over £85.00, we offer free delivery.
Free shipping is excluded for a very small range of heavy products which will be marked in the product description.

Shipping to European countries is weight based and pricing is based on the total order weight.

 USA Shipping

For all USA orders over £120.00, we offer free delivery.
Free shipping is excluded for a very small range of heavy products which will be marked in the product description.

Shipping to the USA is weight based and pricing is based on the total order weight.

International Zone 1 Shipping

For all Zone 1 orders over £120.00, we offer free delivery.
Free shipping is excluded for a very small range of heavy products which will be marked in the product description.

International shipping to countries in zone 1 is weight based. This zone includes countries such as Canada, Israel and Singapore, a full list of countries can be seen under the table.

Zone 1 countries: 

Afghanistan, Algeria, Angola, Anguilla,Antigua And Barbuda, Aruba, Bahrain, Barbados, Benin, Bermuda, Bhutan, Botswana, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Canada, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, The Democratic Republic Of The Congo, Cuba, Côte d'Ivoire, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), French Guiana, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Hong Kong, Indonesia, Iran, Iraq, Israel, Jamaica, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Nigeria, Oman, Panama, Paraguay, Peru, Qatar, Republic of Cameroon, Rwanda, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Pierre And Miquelon, Sao Tome And Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Somalia, South Africa, South Georgia And The South Sandwich Islands, Sri Lanka, St. Vincent, Sudan, Suriname, Syria, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Uganda, United Arab Emirates, United States Minor Outlying Islands, Uruguay, Venezuela, Vietnam, British Virgin Islands, Yemen, Zambia, Zimbabwe

International Zone 2 Shipping 

For all Zone 2 orders over £120.00, we offer free delivery.
Free shipping is excluded for a very small range of heavy products which will be marked in the product description.

International shipping to countries in zone 2 is weight based. This zone includes countries such as Australia, Japan and New Zealand, a full list of countries can be seen under the table.

Zone 2 Countries: 

Australia, Cambodia, China, Fiji, French Polynesia, French Southern Territories, Japan, Kiribati, Mongolia, Nauru, New Caledonia, New Zealand, Norfolk Island, Papua New Guinea, Philippines, Pitcairn, Samoa, Solomon Islands, South Korea, Taiwan, Timor Leste, Tonga, Tuvalu, Vanuatu, Wallis And Futuna

When will my order be processed?

We aim to dispatch orders within 1-3 working days though some products are made to order and may take a little longer. (Excluding weekends and national holidays).

Where is my order dispatched from?

We are based in the UK and will be dispatched from one of our locations.

How long will it take for my order to arrive?

We aim to deliver all orders in a prompt manner.

UK Orders: We aim to deliver within 3 working days from day of dispatch.

European Orders: We aim to deliver within 5 to 7 working days from day of dispatch.

Rest of Worlds Orders: We aim to deliver within 7 to 10 days from day of dispatch.

Please be aware these are estimates based on our courier's information and deliveries can take up to 14 working days in some cases. 

Customs & Tariffs

Currently, we do not pay duties or taxes on international orders. When ordering from us, please bare this in mind that your country will have a customs threshold.

Here are some useful links

European Union 

USA

Canada

Australia